Privacy Policy

    Last updated: June 4, 2025

    Introduction

    This privacy policy explains how Lune Inc. ("Buildy," "we," or "us") collects, uses, and protects your information when you use our website (buildy.ai) and services. This policy applies to all users of our platform and services and should be read in conjunction with our Terms of service ("Terms"), which contain additional important information about how we handle your data and content.

    Data Collection and Use

    Information We Collect

    Account Information

    • Email address
    • Name
    • Payment information for paid plans
    • Account preferences and settings

    For detailed information about account management and your responsibilities regarding account information, please see the "User accounts and content" section of our Terms.

    Service Usage Data

    • Generated code and prompts
    • Platform interaction data
    • Feature usage statistics
    • Error logs and debugging information

    The ownership and usage rights of generated code and content are detailed in the "Intellectual property rights" section of our Terms.

    Automatically Collected Information

    • IP addresses
    • Browser type and version
    • Device information
    • Operating system
    • Access times and dates
    • Pages visited

    Analytics and Tracking

    We use the following analytics and tracking tools:

    Posthog

    We use Posthog for product analytics and user behavior tracking. For details about Posthog's data handling, please see their Privacy policy.

    Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to:

    • Maintain your session
    • Remember your preferences
    • Analyze platform usage
    • Improve our services

    You can control cookie preferences through your browser settings.

    How We Use Your Information

    We use collected information as detailed in our Terms of service (see "Data usage, training, and learning" and "Service improvements and training" sections) for the following purposes:

    Provide and improve our services, including:

    • Platform functionality improvements
    • AI model training (except for Enterprise plan users)
    • Service quality enhancements

    Support and operations:

    • Provide customer support
    • Process payments
    • Send service updates

    Security and maintenance:

    • Maintain platform security
    • Analyze usage patterns
    • Debug technical issues
    • Prevent abuse and fraud

    For complete details about our data usage practices, training procedures, and especially Enterprise plan exceptions, please refer to the "Data usage, training, and learning" section in our Terms of service at buildy.ai/terms.

    Data Sharing and Processing

    Third-party Service Providers

    We share data with trusted service providers as outlined in our Terms. For specific information about:

    • Data processing practices
    • Enterprise plan protections
    • Service provider requirements
    • Custom handling agreements

    Please see the "Data usage and learning" section of our Terms.

    Enterprise Plan Users

    Enterprise users enjoy additional data protection and privacy rights. For complete details about:

    • Data training restrictions
    • Custom agreements
    • Third-party sharing limitations

    Please refer to the "Enterprise plan exceptions" section in our Terms.

    Your Rights

    You have the right to:

    • Access your personal data
    • Request data correction
    • Request data deletion
    • Export your data
    • Opt out of certain processing
    • Withdraw consent

    Contact support@superdev.build to exercise these rights.

    Security Measures

    We implement industry-standard security measures:

    • Encrypted data transmission
    • Secure data storage
    • Access controls
    • Regular security audits
    • Employee training

    Service Improvements and AI Training

    As detailed in the "Data usage, training, and learning" section of our Terms, we may use certain data to improve our services and train our AI systems. Important exceptions and limitations apply, particularly for Enterprise users.

    Please refer to our Terms for complete information about:

    • Types of data used for training
    • Enterprise plan exceptions
    • Data handling practices
    • Your rights regarding data usage

    User Content Visibility

    The content and code you generate using our services, including prompts and project files, are private and only accessible to you and Buildy's authorized employees, contractors, and partners as necessary to provide support and maintain platform functionality.

    If your project is set to "public," then the prompts and code can be visible to other users. Your public project can also be remixed and used as a starting point for other projects. Private projects are not remixable, and their code and prompts are not visible to other users.

    Other users cannot view your private content and projects unless you choose to make them publicly available through our platform's sharing and collaboration features.

    Liability Protections

    Our platform includes technical measures to protect the privacy and security of user content. However, we cannot be held liable for any issues that may arise from users deliberately circumventing our platform limitations or protections to access private content.

    Users are responsible for maintaining the confidentiality of their account information and for any activities that occur under their account, whether or not authorized by the user. We disclaim all liability for any damages, loss of profits, or other harm resulting from unauthorized access to user content.

    Children's Privacy

    Our services are not intended for users under 18. We do not knowingly collect data from children.

    International Data Transfers

    We may transfer data internationally within our service provider network. We ensure appropriate safeguards are in place for these transfers.

    Changes to This Policy

    We may update this policy periodically. Changes will be handled in accordance with the process outlined in our Terms regarding policy updates.

    Contact Details

    General Contact Information

    Contact Us For

    Response Times

    • We aim to respond to privacy-related inquiries within 7 business days
    • Support requests are handled according to your plan's service level agreement (see Terms of service for details)
    • For urgent matters related to data protection or security incidents, please mark your email as "URGENT - Privacy concern"

    Additional Resources

    Terms of service: View our Terms of Service

    For the fastest response, please use the appropriate email address for your inquiry and include relevant account information when contacting us.